site designed by Mojo Overload	The ILM Introductory Certificate in team Leading - Level 2 Talent For Business "FAST-TRACK" 3 day programme; This comprehensive programme is designed for new and prospective team leaders or supervisors, and is aimed at building the skills and confidence required for dealing professionally with team colleagues. Accredited by the Institute of Leadership and Management (ILM), the course leads to a nationally-recognised qualification, and is designed to help delegates develop their supervisory skills. Day 1 0830 - 0900 Registration and Coffee 0900 - 1100 Introduction 1100 - 1430 The Role of the Team Leader 1430 - 1730 Motivating the Team Day 2 0930 - 1230 Planning and Organising the Team's Work 1330 - 1630 Effective Communication 1630 - 1730 Tutorial Day 3 0930 - 1230 Dealing with Conflict 1300 - 1600 Dealing with Problems 1600 - 1630 Personal Development Record 1630 - 1730 Assessment Tea/coffee and lunch breaks are provided throughout the day. This programme can run over three consecutive days or alternatively four separate days, or over a longer time period (e.g. 6 months) to minimise disruption to staffing levels.