site designed by Mojo Overload	The ILM Introductory Certificate in First Line Management - Level 3 Talent For Business "FAST-TRACK" 5 day programme; This comprehensive course is aimed at practising or potential First Line Managers who have at least two years relevant work experience. This qualification includes a Work-based Assignment (WBA) of no less than 1,000 words which should be submitted within one month of completing the tutored programme.  A full tutorial regarding WBAs will be given during the programme, and additional tutorial support will be provided as required. This is an intensive, challenging and satisfying course, leading to a nationally recognised and accredited qualification. Candidates should also be prepared to undertake evening study for the programme during the course of the tutored week. Day 1 0830 - 0900 Registration and Coffee 0900 - 1100 Introduction 1100 - 1430 Problem Solving Skills (Break for Luncheon included) 1430 - 1730 Presentation Skills Day 2 0900 - 1200 Coaching 1200 - 1530 Influencing and Negotiating (Break for Luncheon included) 1530 - 1630 Presentations - Group 1 1630 - 1730 Tutorial Help for Segment Review Day 3 0900 - 1200 Using Information for Decisions 1200 - 1600 Motivation (Break for Luncheon included) 1600 - 1730 Presentations - Group 2 Day 4 0900 - 1200 Implementing Change 1200 - 1600 Planning Change (Break for Luncheon included) 1600 - 1630 Segment Reviews - Coaching/Influencing and Negotiating 1630 - 1730 Tutorial Help for Work Based Assignment Day 5 0900 - 1200 Building the Team 1200 - 1600 Communication Process (Break for Luncheon included 1600 - 1700 Segment Reviews - Motivation/Implementing Change Tea/coffee and lunch breaks are provided throughout the day. This programme can be run over five consecutive days or alternatively over six separate days, or over a longer time period (e.g. 6 or 12 months) to minimise disruption to staffing levels.